Privacy Policy
1. Introduction
Welcome to Menwayn Marketplace, operated by Vendelligent (“we”, “our”, “us”).
We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information when you use our mobile application (“App”) and related services.
This Privacy Policy explains:
• What data we collect
• How we use it
• How we store and protect it
• Your rights and choices
By using our App, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
• Name
• Email address
• Phone number
• Account login credentials
2.2 Usage & Interaction Data
• Search queries (voice or text)
• Preferences and feedback
• Products viewed, added to cart, or purchased
• Interaction with recommendations
2.3 Voice Data
• Audio input when you use the “hold-to-talk” feature
• Transcribed text derived from your voice input
Important: Audio data is processed to provide functionality and improve recommendations. We do not store raw audio longer than necessary unless explicitly stated.
2.4 Location Data
• Approximate or precise location (if enabled)
• Used to show nearby vendors and pickup locations
2.5 Device & Technical Data
• Device type, OS, app version
• IP address
• Crash logs and diagnostics
3. How We Use Your Information
We use your data to:
• Provide and operate the App
• Personalize recommendations (food, beverages, perfumes)
• Improve our AI-driven conversational experience
• Process orders and facilitate pickup
• Communicate updates, confirmations, and support
• Improve performance, security, and reliability
4. Personalization & AI Processing
Menwayn uses AI technologies to:
• Understand your preferences
• Provide tailored recommendations
• Improve over time based on your feedback
Your interaction data helps refine your personalized experience.
5. Data Sharing and Disclosure
We do NOT sell your personal data.
We may share data with:
5.1 Service Providers
• Cloud hosting providers
• Analytics services
• Payment processors
5.2 Vendors (Restaurants / Stores)
• Order details necessary to fulfill your purchase
5.3 Legal Authorities
• When required by law or to protect rights and safety
6. App Tracking Transparency (ATT)
We do not track users across third-party apps or websites for advertising purposes.
If tracking is introduced in the future:
• We will request permission via Apple’s App Tracking Transparency (ATT) framework
• You will have full control to allow or deny tracking
7. Data Retention
We retain data only as long as necessary to:
• Provide services
• Comply with legal obligations
• Resolve disputes
Voice data is minimized and retained only when needed for functionality or improvement.
8. Data Security
We implement industry-standard measures, including:
• Encryption (in transit and at rest)
• Secure APIs and authentication
• Access controls and monitoring
However, no system is 100% secure.
9. Your Rights
Depending on your location, you may have the right to:
• Access your data
• Correct inaccurate data
• Delete your data
• Withdraw consent
• Object to processing
To exercise your rights, contact us at:
info@vendelligent.com
10. Children’s Privacy
Our App is not intended for children under 13 (or applicable local age).
We do not knowingly collect data from children.
11. International Data Transfers
Your data may be processed in countries outside your residence.
We ensure appropriate safeguards are in place.
12. Third-Party Services
Our App may integrate with third-party services (e.g., maps, payments).
Their privacy practices are governed by their own policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted within the App and on our website.
14. Contact Us
If you have questions or concerns:
Vendelligent / Menwayn
Email: info@vendelligent.com
Website: www.vendelligent.com